Returns & Exchanges

At Kuvera, we want you to be completely satisfied with your fashion choices, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. Our streamlined process ensures that updating your wardrobe is as effortless and stylish as the pieces we curate.

1

Initiate Your Request

Log into your Kuvera account and navigate to the 'Order History' section to select the items you wish to return or exchange.

2

Package Your Items

Place the items in their original packaging, ensuring all designer tags are attached and the products are in their original, unworn condition.

3

Print and Attach Label

Download your prepaid shipping label from our portal, print it out, and securely affix it to the outside of your return parcel.

4

Drop Off and Track

Hand your package to the designated courier service and use the provided tracking number to monitor your return until it reaches our warehouse for processing.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing